Transitions

We transition your processes to Business Center






Opportunity identification

We help our clients to assess all business processes and identify the transfer potential of processes to the Business Center. Using our process walkthroughs methodology we define the service catalogue, FTE transfer baseline , IT dependencies and enablers and propose the transition project scope.

Transition program management

We have developed a methodology based on industry best practices and our experience and we tailor it to our clients needs to arrive to an optimal proposal for the particular transition projects. The methodology includes stages from the transfer opportunity identification, through process design up to transition execution and moving operations to a stabilization phase.

Team setup

We offer to our clients a highly capable team who can conduct the transition projects including Transition Managers, PMO support, Process Architects and IT Experts. Our team can partner with the clients team and lead the transition project in a close collaboration using our industry expertise and leveraging from the business knowledge of the client’s team.

New process design

During the transition we support our clients in defining the processes “to be” including the requirements of the “as is” process and identifying the process improvement opportunities for the future, based on the industry’s best practices

Production monitoring

We provide the holistic support during the transition ensuring the successful closure of the project. Our ultimate goal of the transition is to achieve high performing operations in the new setup with effective set of metrics and governance structure that will ensure operational excellence within the transitioned processes.

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